Security Alert: Beware of Phishing Emails Impersonating LBank
 
Dear LBank Users,
 
We have recently received reports of fraudulent emails impersonating LBank. These phishing attempts may be designed to trick users into clicking malicious links, disclosing sensitive information, or compromising their accounts. To help protect your account and assets, we strongly encourage you to remain vigilant and follow these security recommendations:
 
1. Verify Official LBank Emails
Always verify the sender's email address before trusting any communication claiming to be from LBank. You can use our Official Verification Tool to check whether an email address or other contact channel is officially associated with LBank. Please avoid clicking suspicious links, downloading unknown attachments, or sharing sensitive information such as passwords, verification codes, or private keys.
 
2. Enable Passkey for Enhanced Security
We strongly recommend enabling Passkey on your LBank account. Passkeys offer a secure, passwordless authentication method that helps protect against phishing attacks and unauthorized account access. For setup instructions, please refer to our Passkey Guide.
 
3. Set Up an Anti-Phishing Code
An Anti-Phishing Code adds an extra layer of protection by displaying your personalized security code in official LBank emails, helping you identify potential phishing attempts. If you receive an email claiming to be from LBank but the code is missing or incorrect, please exercise caution and verify the email through official channels. Learn how to enable this feature: Anti-Phishing Code Setup Guide
 
4. Contact LBank Support if You Notice Suspicious Activity If you notice unusual login activity, unauthorized transactions, or suspect that your account information has been compromised, please contact us immediately. You can reach our customer support team through the official LBank website or App, or email us at service@lbank.com.   Our team will assist you in taking appropriate security measures to protect your account.
 
At LBank, the security of your account and assets remains our top priority. We appreciate your cooperation in maintaining a safe and secure trading environment.
Thank you for your continued trust and support.
 
LBank Team
November 6, 2026